Phone Support
National Geographic Maps:
800.962.1643
National Geographic Magazines:
800.NGS.LINE
National Geographic
Catalog/Online Store:
800.437.5521
Frequently Asked Questions
Where can I find technical support information?
Technical support for our software products can be found on this website. We organize our support into several sections for PC Support , Mac Support and Magellan Triton. TOPO! Explorer support can be found on our new Wiki.
What are your hours of operation?
Our office is open Mon-Fri 8:00am – 5:00pm Mountain Time.
How Do I Check Status of a Map Order?
If you ordered a map from us via phone, you can check the status of your order by
calling 800.962.1643. If you placed an order for a National Geographic map
online or through a National Geographic catalog please call 800.437.5521.
Where Can I Buy a Map That Came with my National Geographic Magazine?
Select supplement maps are available for purchase by calling 800.962.1643 x 109 or through
partner retailers. Reprints of classic supplement maps can be purchased through our NG Map Collection Website.
Are Images from National Geographic Available for Sale?
Yes, photographs seen in most National Geographic magazines are for sale through our
Image Sales Department. Visit www.ngsimages.com
or call 202.857.7537
Can You Customize Your Maps for Our Company?
Many of our products may be customized in press run quantities with corporate logos and other information for promotional use. Contact Eric Riback at 800.962-1643 x123 (U.S. or Canada)
or +1 303 327-3123 (elsewhere) or eriback@ngs.org. We also create original custom cartographic products for NGOs
and other organizations.
Who Do I Contact for Reproduction and Use Rights of Your Maps?
For rights to reproduce our maps (except as below) in advertising, corporate
publications, web sites, books or to use as set dressings in film or television
productions, contact NGS Images Sales.
For rights to reproduce maps created with TOPO! and our other map software products in books or on web sites, contact Michelle Wilkinson at mwilkins@ngs.org or (800) 962-1643 x105 (U.S. or Canada) or +1 303 327-3105 (elsewhere).
For rights to reproduce maps created with TOPO! and our other map software products in books or on web sites, contact Michelle Wilkinson at mwilkins@ngs.org or (800) 962-1643 x105 (U.S. or Canada) or +1 303 327-3105 (elsewhere).
Where Should Media Inquiries Be Directed?
Please see our Media Room. For press inquiries, contact
Cindy Beidel at 202-862-5286 or cbeidel@ngs.org.
